What Shapes User Intent?
Changing Search Habits
What influences how people search online? Algorithms, trends, and even language changes all impact intent over time.
Manual vs Automated Review
Are tools enough, or do we need human input? We find that automated mapping sometimes misses the mark for local queries.
Can assumptions about user goals lead us astray? We regularly re-examine the evidence and compare with real search data.
Are there factors we’re still missing? We keep a list of questions to revisit as we learn more from each project.